This Privacy Policy describes how Archer Health ("Archer," "we," "our," or "us") collects, uses, and shares information when you visit archerhealth.com (the "Site") or interact with our marketing communications.
This policy applies only to the Site. If you receive clinical care from Archer, the handling of your health information is governed by our HIPAA Notice of Privacy Practices.
1. Information we collect
Information you provide
- Contact form submissions — name, email, company name, headcount, current insurance setup, and any message you send us.
- Newsletter signups — email address.
- Live chat — messages you send via our chat widget, plus any contact information you provide there.
Information collected automatically
- Usage data — pages viewed, links clicked, time on page, referring URL, and similar technical interactions.
- Device and browser information — IP address, browser type and version, operating system, device type.
- Cookies and similar technologies — used for analytics and to remember preferences.
2. How we use information
- To respond to inquiries and provide requested information about Archer Health.
- To send marketing communications you've opted into (newsletter, follow-ups).
- To analyze and improve the Site's performance and content.
- To detect, prevent, and address technical issues, fraud, or abuse.
- To comply with legal obligations.
3. How we share information
We do not sell your personal information. We share limited information with the following categories of service providers, each bound by contract to handle data in accordance with our instructions:
- Hosting and forms — Netlify (site hosting and form submission processing).
- Live chat — Crisp.
- Analytics and CRM — HubSpot.
- Email delivery — for transactional and marketing emails you've consented to.
We may also disclose information when required by law, to protect rights and safety, or in connection with a corporate transaction (merger, acquisition, sale of assets).
4. Cookies
The Site uses cookies and similar technologies for analytics, chat functionality, and to remember user preferences. You can disable cookies through your browser settings; some Site features may not function properly without them.
5. Your rights and choices
- Access, correction, deletion — you may request a copy of the personal information we hold about you, ask us to correct inaccuracies, or request deletion.
- Marketing opt-out — every marketing email includes an unsubscribe link. You can also email us to opt out.
- Cookies — manage via your browser settings.
Residents of California, Colorado, Virginia, and other jurisdictions with applicable privacy laws may have additional rights. Contact us to exercise them.
6. Data retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Security
We implement reasonable technical and organizational measures to protect personal information. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.
8. Children's privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child without verified parental consent, we will delete it.
9. International users
The Site is operated from the United States. If you access the Site from outside the U.S., your information may be transferred to, stored, and processed in the U.S. By using the Site, you consent to this transfer.
10. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be highlighted on the Site.
11. Contact us
Questions about this Privacy Policy? Email cole@archerhealth.com or use our contact form.